Charter of Commitments on Various Matters (18 MCQ with Answer)

 

Charter of Commitments on Various Matters

1.	As per Charter of Commitments on Various Matters-Time Line Thereof, Redressal / Disposal of staff grievances / representations received in different portals like Single Window Cell, CP-GRAM, Nivaran [including cases of Re-fixation, Seniority, MACP, Arrears, Promotion etc.]	60 working days from receipt of application	30 working days from receipt of application	90 working days from receipt of application	45 working days from receipt of application	B
2.	As per Charter of Commitments on Various Matters-Time Line Thereof, Personal interview with DRM	Same Day [ If DRM is not available, then interview will be with ADRM concerned.]				A
3.	As per Charter of Commitments on Various Matters-Time Line Thereof, Compassionate Appointment	Cases Approved at Divisional level  90 Days	Cases requiring approval  from HQ  60 days in Division  + 30 Days in HQ	Both	None	C
4.	As per Charter of Commitments on Various Matters-Time Line Thereof, Payment of Settlement Dues	Superannuation: On date of retirement	VRS / Death / Resignation: 60 days [for non-disputed cases only]	Both	None	C
5.	As per Charter of Commitments on Various Matters-Time Line Thereof, Promotions through selections and suitability	Within one year of issue of previous panel				A
6.	As per Charter of Commitments on Various Matters-Time Line Thereof, NOC for own request transfer including mutual transfer	Disposal of application within 15 working days of receipt [either forwarding of application or rejection of case]				A
7.	As per Charter of Commitments on Various Matters-Time Line Thereof, Sending call letters to candidates selected through RRB and RRC  including verification of panel from RRB/RRC	Within 30 working days of operation of panel				A
8.	As per Charter of Commitments on Various Matters-Time Line Thereof, Approval of various types of Advances /Loans	Administrative Sanction within 7 working Days				A
9.	As per Charter of Commitments on Various Matters-Time Line Thereof, Disbursal of Advances/Loans & Arrears after approval	With salary in the next billing cycle [as applicable]
10.	As per Charter of Commitments on Various Matters-Time Line Thereof, PF Withdrawal	Administrative approval of competent  authority within 7 working days of receipt of application	Disbursal to be done within 7 days from the date of approval.	Both	None	C
11.	As per Charter of Commitments on Various Matters-Time Line Thereof, Issue of P.F. Statement	Same Day	Next Day	After two Days	In a week	A
12.	As per Charter of Commitments on Various Matters-Time Line Thereof, Viewing of Service Record	Once a year	Once six months	Once two year	Once three months	A
13.	As per Charter of Commitments on Various Matters-Time Line Thereof, NOC for Higher Education, Property Transaction, Passport, Deputation	14 working days from receipt of application where vigilance clearance is not required	30 days in other cases	Both	None	C
14.	As per Charter of Commitments on Various Matters-Time Line Thereof, Disposal of D&AR Cases	Major penalty case – 150 Days	Minor penalty case –   31 Days	Both	None	C
15.	As per Charter of Commitments on Various Matters-Time Line Thereof, Issue of Pass /PTO	1 Working Day
16.	As per Charter of Commitments on Various Matters-Time Line Thereof, Sanction & Payment of CTG/OT/ TA	Sanction within 45 working Days from the date of receipt of Claim from employee	Disbursal to be done with salary in the next billing cycle [as applicable]	Both	None	C
17.	As per Charter of Commitments on Various Matters-Time Line Thereof, Disposal of leave applications	a] Casual Leave - 1 Working Day	b] LAP /Maternity Leave/ Paternity Leave - 7 Working Days	c] Ex-India  Leave - 30 Working Days	All	D
18.	As per Charter of Commitments on Various Matters-Time Line Thereof, Issue of Seniority list	Once every year	Once six months	Once two year	Once three months	A